Ana içeriğe atla

Gizlilik Politikası

Privacy Policyof the International University of Sarajevo

Legal framework

  • General Data Protection Regulation (EU) 2016/679
  • Law on the Protection of Personal Data, Official Gazette of Bosnia and Herzegovina, No. 12/25
Contents

I Introductory Information

Recognizing the importance of protecting the privacy, security, and personal data of all individuals whose personal data are processed at the International University of Sarajevo (IUS), this Privacy Policy (hereinafter: the “Policy”) is an act describing the purpose and objectives of the collection, processing, and use of personal data by the controller of personal data, the International University of Sarajevo (hereinafter: the “University”).

The purpose of this Policy is to establish appropriate processes for the protection and management of personal data of individuals whose personal data are processed, in accordance with the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27th, 2016 (hereinafter: the “Regulation”), the Law on the Protection of Personal Data (“Official Gazette of Bosnia and Herzegovina”, No. 12/25 – hereinafter: the “Law”), and the general acts of the University.

This Policy applies to all current, former, and prospective students of the University, employees and external associates of the University, as well as other individuals who, as data subjects, provide their personal data to the University on various grounds.

The University bases the protection of personal data on the principles of lawfulness, fairness, and transparency; purpose limitation and storage limitation; accuracy and completeness of personal data; integrity and confidentiality of personal data; and accountability and reliability.

II Purpose of the Collection, Processing, and Use of Personal Data

The University collects, processes, and uses personal data for the purpose of carrying out its registered activities in the field of higher education, fulfilling legal obligations, exercising rights and fulfilling obligations arising from contractual relationships, as well as pursuing other legitimate interests in accordance with the Law on the Protection of Personal Data.

Personal data shall be processed lawfully, fairly, and transparently, solely for specified, explicit, and legitimate purposes, with the application of appropriate technical and organizational measures ensuring their confidentiality, integrity, and availability, as well as protection against unauthorized or unlawful processing, accidental loss, destruction, or damage.

The University processes personal data only where at least one of the following legal bases exists:

  • the data subject has given consent to the processing of their personal data for one or more specific purposes;
  • processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
  • processing is necessary for compliance with a legal obligation to which the University is subject;
  • processing is necessary to protect the vital interests of the data subject or another individual;
  • processing is necessary for the performance of a task carried out in the exercise of official authority vested in the University;
  • processing is necessary for the purposes of the legitimate interests pursued by the University or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.

Personal data shall primarily be collected directly from the data subject. Where permitted or required by law, personal data may also be collected from other relevant sources, including competent authorities, educational institutions, business partners, or other entities authorized to provide such data.

II.1. Purposes of Processing

Depending on the category of data subjects, the University processes personal data in particular for the following purposes:

  • Conducting the teaching process and providing educational services, including the application and enrollment of candidates, organization and delivery of classes (including online classes), attendance records, assessment of knowledge, organization of examinations, issuance of diplomas, certificates, and other public documents, and maintaining alumni records.
  • Fulfilling legal obligations, including maintaining prescribed records concerning students, employees, research projects, financial operations, and other records that the University is required to maintain.
  • Administrative and organizational operations of the University, including human resources management, financial operations, planning of teaching activities, quality assurance, accreditation procedures, and internal management.
  • Communication with students, employees, and other interested parties, including delivering notifications, decisions, competition results, information on scholarships and extracurricular activities, and responding to inquiries.
  • International cooperation and mobility programs, including the implementation of Erasmus+, double diploma programs, student and academic mobility, and the exchange of data with partner institutions in accordance with the law and concluded agreements.
  • Participation in international and domestic projects, grants, and funding programs, including the exchange of data with donors, partner universities, and competent institutions to the extent necessary for project implementation.
  • Scientific and research activities, whereby personal data of research participants shall be processed exclusively for scientific and research purposes, in accordance with the Law on the Protection of Personal Data and applicable ethical standards.
  • Promotion of the University and informing the public, including the publication of information concerning the academic, scientific, and other achievements of the University and its students, as well as photographs and audiovisual recordings from public events, where there is an appropriate legal basis for such processing, including the consent of the data subject where such consent is required by law.

II.2. Categories of Personal Data

Depending on whether the individual is an employee, student, contractual party as a natural person, business associate as a natural person, or otherwise, the University collects, processes, uses, and analyzes the following categories of personal data:

  • Identification data: first and last name, address, national identification number (JMBG), date and place of birth, sex, citizenship, identity card/passport number, etc. These data are necessary for recording students and employees, issuing public documents, and fulfilling legal obligations.
  • Contact information: telephone/mobile phone number, residential address, and email address. The University collects the aforementioned data for the purpose of communication with students, employees, candidates applying for employment or student admission calls, or for other purposes.
  • Student status and academic performance data: student identification number, study program and cycle, year of study, examinations passed and grades obtained, ECTS credits earned, enrollment data for semesters/academic years, research project results, final/graduate theses, etc. This information is processed for the purpose of providing education and monitoring students’ academic progress, issuing certificates of student status and diplomas, organizing classes, and conducting evaluations.
  • Other personal data provided by the data subject upon establishing and/or during the employment, upon enrollment in a study program and/or during studies, or when establishing other types of contractual/business relationships, such as data contained in an identity card, CV, bank account details, professional qualifications, other knowledge and skills, previous employment information, and previously completed education. For employees, these data are necessary for human resources management at the University and for fulfilling the employer’s legal obligations.
  • Electronic data and user accounts: usernames for access to the Student Information System, E-Campus information system and online learning platforms, passwords, and data concerning activities on such systems. These data are collected for the purpose of enabling and monitoring participation in distance learning and the use of the University's digital services.
  • Special categories of personal data: racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, as well as the processing of genetic data, biometric data for the purpose of uniquely identifying a person, data concerning health or a person’s sex life or sexual orientation, data concerning health fitness, information from criminal records, which the University may collect on the basis of applicable legal provisions or the consent of the data subject, etc.
  • Data collected through video surveillance systems, which are processed for the purpose of protecting persons, property, and University premises, and ensuring the safe conduct of the teaching and work processes.
  • Photographs and audio/video recordings in which students, teaching staff, or visitors appear. Such data are collected on an appropriate legal basis and with due respect for the right to privacy.

III Rights of the Data Subject

Right to information

In the course of processing personal data, the University shall, in an appropriate manner and in writing or electronically, provide the data subject, upon their request, with all information concerning the processing of their personal data, in particular information on the purpose of processing, the legal basis for processing, legitimate interests, the intention to transfer personal data to third parties, the period for which personal data will be stored, the existence of the data subject’s right to access their personal data, and the right to rectification, erasure, or restriction of processing of personal data, the right to object, withdrawal of consent, and other relevant rights.

If a request is submitted by the data subject via email, the University shall provide the information by the same means, unless the data subject requests otherwise.

Right of access

The data subject may request confirmation from the University, as the controller, as to whether their personal data are being processed and may request other information concerning the processing of personal data, such as the purpose of the collection and processing of data, the period for which personal data are retained, the right to object, and other rights relating to the processing of personal data.

Right to rectification

If the University holds incomplete or inaccurate personal data concerning the data subject, the data subject may at any time contact the University with a request to complete or rectify such data.

Right to erasure

The data subject has the right to request the erasure of personal data (“right to be forgotten”) in cases where the personal data are no longer necessary in relation to the purposes for which they were collected, or where the data subject withdraws consent and there is no other legal basis for processing the personal data, or where the personal data have been unlawfully processed or where there are no longer legitimate interests for processing the personal data, etc.

Right to restriction of processing

The data subject has the right to request restriction of the processing of personal data by the University in cases where the data subject contests the accuracy of the personal data, for the period enabling the University to verify the accuracy of such data; where the processing of personal data was unlawful and the data subject requests restriction of processing instead of erasure; where the University no longer needs the personal data for processing purposes, but the data subject requires them for the establishment, exercise, or defense of legal claims; or where the data subject has objected to the processing based on legitimate interests.

Right to data portability

The data subject has the right to request the University to transmit their personal data to another controller in a structured, commonly used, and machine-readable format, where technically feasible, if the data are processed on the basis of consent that may be withdrawn or for the performance of contractual obligations, and where the processing is carried out by automated means.

Right to object

The right to object to the processing of personal data belongs to the data subject in cases where the processing of personal data is not necessary for the performance of tasks carried out within the scope of official authority vested in the University, or where the legitimate interests of the University are less significant than the fundamental rights and freedoms of the data subject requiring protection of their personal interests.

Withdrawal of consent

Where the University relies on consent as a lawful basis for the processing of personal data, the University shall obtain consent from the data subject voluntarily and in writing, using clear, understandable, and simple language and clearly specifying the purpose of the processing. The data subject has the right to withdraw their consent at any time, without affecting the lawfulness of processing carried out by the University on the basis of such consent before its withdrawal.

For information regarding their rights, data subjects may contact the Data Protection Officer via email at: dpo@ius.edu.ba.

IV Retention and Erasure of Personal Data

The University shall retain personal data only for as long as necessary for the purposes for which the personal data are processed, or for the periods prescribed by applicable laws and regulations. In order to ensure that personal data are not retained longer than necessary, the University shall, in accordance with applicable laws and regulations, determine retention and erasure periods through its general acts, conduct periodic reviews, and undertake reasonably justified measures to ensure that personal data are erased.

Personal data shall be erased upon the cessation of the purpose for which they were collected and processed, and no later than upon the expiry of the legal obligations and prescribed retention periods relating to the storage of personal data, except where proceedings for the compulsory collection of outstanding claims have been initiated, court proceedings are pending, or an objection regarding a service has been filed, in which case the personal data shall be processed and used until the final or legally binding conclusion of the relevant proceedings.

V Data Collected

a) Upon Enrollment in Study Programs

In accordance with the conditions and provisions of the public call for enrollment in study programs, the personal data of prospective students contained in applications and other supporting documents submitted during the enrollment procedure shall be collected for the purpose of acquiring student status, i.e. for the purpose of demonstrating that the criteria for entering into a study agreement have been fulfilled.

In this regard, the University processes personal data through records of candidates applying for enrollment in first study cycle, integrated first and second study cycle, second study cycle, and third study cycle programs, as well as double diploma programs.

b) Data of Students, Employees, External Associates, Users, and Visitors of the University

In accordance with the Law on Higher Education, other laws and bylaws, and the general acts of the University, the University carries out its higher education activities, as well as professional and scientific/artistic research activities, through the processing of the following personal data:

  • records of persons employed at the University;
  • records of the calculation and payment of salaries to employees of the University;
  • records of calculated and paid income from occasional independent activities and other self-employed activities, as well as calculated and paid taxes and contributions;
  • records of injuries at work;
  • student registry records of students enrolled in undergraduate/first study cycle and integrated first and second study cycle programs, graduate/second study cycle programs, and third study cycle students enrolled in doctoral studies;
  • records of diplomas issued for all three cycles of study;
  • records of examination results and other study obligations;
  • other records prescribed by laws and bylaws, as well as by the general acts of the University.

c) Scientific/Artistic Research

Within the scope of scientific research/artistic research activities, personal data are collected for research purposes in compliance with recognized ethical standards for scientific/artistic research and the application of the University’s Code of Ethics.

d) Library

The use of the University library services is available to students and employees of the University. In this context, the student/employee smart card is scanned, and records are maintained regarding the borrowing, reservation, and return of library materials.

e) Video Surveillance

The University, on the basis of its legitimate interest, uses a video surveillance system for the purposes of optimizing the protection and security of students, employees, and third parties present on the University premises, as well as the security of the facilities and protection of the University’s property. Personal data contained in video surveillance records are processed for these purposes.

f) Website and Automated Processing of Personal Data

The University uses information and communication technologies and digital information resources (hardware, software, access to the internal network, and the Internet) in its operations.

The University website – www.ius.edu.ba – may be used without providing any personal data..

In the course of automated processing of personal data through email, information systems, and other platforms used by the University, data are processed and stored for the purposes of official correspondence and for the purposes for which the respective information system or platform at the University has been established. The University shall not share personal data with any third party or permit third parties to access such data. In the course of automated processing of personal data, the University ensures organizational measures for the protection of personal data, such as maintaining password confidentiality, secure downloading and storage of documents received via email or other sources, compliance with technical instructions when installing, using, and maintaining equipment for the protection of personal data, and other appropriate measures, in accordance with a specific general act.

The University does not offer online services to children under the age of 16. If you are under the age of 16, please do not disclose your personal data to us, including your name, address, telephone number, or email address, without the consent of your parent, adoptive parent, guardian, or legal representative. If we become aware that we have collected or received personal data of a child under the age of 16 without the authorization of the holder of parental responsibility, we shall erase such data without undue delay. If you have information that the personal data of a child under the age of 16 have been provided to us, please contact us by email at: dpo@ius.edu.ba.

If our website contains links to other websites or social media pages, our Privacy Policy does not apply to such websites or pages. We recommend that you read the privacy policies and terms of each website and social media platform you visit, particularly those on which you provide personal data.

VI Cookie Policy (“Cookies”)

Cookies are small files that your browser stores on your device when you visit our websites. This enables our websites to recognize your computer. Cookies are not intended to spy on users or track everything a user does, and they do not constitute malicious code or a virus. Cookies are also not associated with unsolicited messages or spam, cannot store passwords, and are not intended exclusively for advertising or marketing purposes. Information such as your name or email address will not be stored – the University’s websites cannot access your personal data or files stored on your computer.

The University website – www.ius.edu.ba – uses the following types of cookies:

  • Necessary cookies, which are used to ensure the proper and uninterrupted functioning of the website;
  • Analytical cookies, which allow the analysis of visits to the University website for the purpose of analyzing how the website is used and preparing reports for website administrators concerning activities on the website. Analytical cookies are used only with the user’s prior consent where such consent is required under applicable legislation.

You can always block the use of some or all of the cookies used on our website; however, this may affect its functionality. You may also accept or reject some or all cookies by adjusting your browser settings.

Information on how to change settings for some of the most commonly used web browsers can be found at the following links:

Some browsers allow you to browse websites in “private” or “incognito” mode, limiting the amount of data stored on your computer and automatically deleting persistent cookies placed on your device when you end your browsing session. There are also many third-party applications that can be added to your browser to block or manage cookies. You can also delete cookies that have previously been placed in your browser by selecting the option to clear your browsing history and including the option to delete cookies.

More information about cookies can be found at the following link:

www.allaboutcookies.org

VII Data Protection Officer Contact Information

  • Anisa SelmanovićAnisa Selmanović
  • Admir OmerovićAdmir Omerović

VIII Final Provisions

We reserve the right to periodically amend and improve the text of this Policy, primarily for the purpose of complying with changes in legislation or changes in the purposes and methods of processing. However, we shall not restrict your rights arising from this Policy or from applicable legal provisions. In the event of changes that may affect your rights, we shall inform you thereof in a timely and appropriate manner.

The official website of the University may contain links to third-party websites. The University shall not be responsible for the content or privacy policies of such websites and recommends that users familiarize themselves with their privacy protection rules.

For all matters not specifically addressed by this Policy, the Law and other applicable legislation of Bosnia and Herzegovina governing the protection of personal data, as well as the general acts of the University, shall apply accordingly.

Back to top

International University of Sarajevo. Best Private University of Bosnia and Hercegovina

İletişim